Help With The Huddle Site

Help With The Huddle Site

Help With The Huddle Site

I have a question about my credit card order, or I am having trouble placing my order.

I would like to update my auto-renew status or credit card information.

  • For any account or credit card updates please go to your Payment Information in myHuddle (available soon).
  • If you wish to contact our Support Team, you may do so at support@thehuddle.com

I have a question about canceling my membership to The Huddle.

I am having trouble accessing the member only reports (logging in).

  • The site username and password you created are case sensitive. Make sure you are entering the values correctly and with the proper letter case. Go to your Account Information in myHUDDLE (available soon) for assistance recovering or changing your login credentials.
  • Try logging in from a different location on the site.  We recommend going to the home page and clicking on the “Sign In” link in the header of the page to the left of the site search.
  • It may be necessary for you to delete your browser’s temporary files (cache) and cookies, then restart your browser, or restart your computer.
  • If you are still having trouble please contact our Support Team at support@thehuddle.com

I have forgotten my site username and/or password.

  • Go to your Account Information in myHUDDLE (available soon) for assistance recovering or changing your login credentials.

I would like to change my HUDDLE MEMBERSHIP email address.

  • Go to your Email Preferences in myHUDDLE (available soon). to make changes to your email address or email preferences.

I would like to change my site login username.

  • Go to your Account Information in myHUDDLE (available soon) to make changes to your site login credentials.

I would like to change my site login password.

  • Go to your Account Information in myHUDDLE (available soon) to make changes to your site login credentials.

I cannot use the message board.

  • The message board is not tied to your site membership or the site signup. You will need to register at the board in order to login and post messages.
  • If you have registered for the message boards your password will be emailed to you. Use that password to access the board. Once there you may change it by going to the “My Controls” area of the message boards.
  • If you continue to have problems with the message board, please contact us to inform us.

I have a different problem.

  • Please contact us and provide a detailed description of the problem you are having. Someone from The Huddle will reply shortly to assist you.
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