I have a question about my credit card order, or I am having trouble placing my order.
- If you are a new subscriber please contact our Support Team at firstname.lastname@example.org with questions.
I would like to see my account, auto-renew status or credit card information.
- Please sign into The Huddle site and navigate to myHUDDLE. You will find your information on both the Account Information and Payment Information pages.
I would like to update my auto-renew status or credit card information.
- For any account or credit card updates please sign into The Huddle site and go to your Payment Information page in myHUDDLE.
- For any additional questions you may contact our Support Team at email@example.com.
I have a question about canceling my membership to The Huddle and getting a refund.
- Subscriptions to The Huddle can be canceled and a full refund received within 30 days of your purchase date. Please contact our Support Team at firstname.lastname@example.org with any questions or requests in regards to cancelations and/or refunds.
I am having trouble signing into The Huddle site.
- The site username and password you created are case sensitive. Make sure you are entering the values correctly and with the proper letter case. You will find links for recovering your username and resetting your password on the login screen, or you can click here to recover your username or click here to reset your password.
- Try signing in from a different location on the site. We recommend going to the home page and clicking on the “Sign In” link in the header of the page to the left of the site search.
- It may be necessary for you to delete your browser’s temporary files (cache) and cookies, then restart your browser, or restart your computer.
- If you are still having trouble please contact our Support Team at email@example.com.
I have forgotten my site username and/or password.
- You will find links for recovering your username and resetting your password on the login screen, or you can click here to recover your username or click here to reset your password.
I would like to change my HUDDLE MEMBERSHIP email address.
- Once signed into The Huddle site you can go to your Account Information or to your Email Preferences in myHUDDLE to change your email address.
I would like to change my site login username.
- You can not change your username at this time.
I would like to change my site login password.
- Once signed into The Huddle site in you can go to your Account Information in myHUDDLE to change your password or click here to reset your password.
I cannot use the message board.
- The message boards are open to the public and are not tied to your Huddle subscription or login. You will need to register at the message boards in order to login and post messages.
- If you have registered for the message boards your password will be emailed to you. Use that password to access the message boards. Once there you may change it by going to the “My Controls” area of the message boards.
- If you continue to have problems with the message board, please contact us to inform us.
I have a different problem.
- Please contact us and provide a detailed description of the problem you are having. Someone from The Huddle Support Team will reply shortly to assist you.